Certified Balanced Score Card Professional (CBSCP) - Self Paced

Interoduction: 

•The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance.

•Balanced scorecards have emerged as one of the most effective business tools available today. The bad news is that there is much confusion out therein the business world as to exactly what a Balanced Scorecard is, and how to design and implement ones that work. The good news is that this workshop solves these problems — and more.

•This course has been designed specifically to provide you with the very best and most up-to-date ideas, concepts, and tools for designing and implementing Balanced Scorecards — successfully, and with a minimum of muss or fuss. Apply them, and we are certain that you’ ll be able to benefit from their significant promise — achieving the high level of business success that Balanced Scorecards can unlock in any organization.

•The balanced scorecard suggests that we view the organization from four perspectives, and to develop metrics, collect data and analyze it relative to each of these perspectives: The Learning & Growth Perspective, The Business Process Perspective, The Customer Perspective, The Financial Perspective.