Coaching Skills for Managers

Objective of the session: After successful completion of this course, participants will be able to:

• Transform Bosses, Managers & Leaders  to Coaches
• Understand the concept of Coaching & Mentoring
• Understand Importance & Benefits of Coaching
• Acquire Competencies required by the Coach
• Practice the Coaching Process
• Apply different Models of Coaching

Major Discussion Areas

Module-1: Basic about Coaching & Mentoring

• Concept of Coaching
• Importance of coaching
• Benefits of Coaching
• Difference between Coaching & Mentoring
• When to use what
• Typical issues addressed in coaching session

Module-2: Becoming a Coach

1. Characteristics of good coach
2. Personal qualities of a coach
3. Role of a Coach
4. Boss vs Coach

Module-3: Competencies for Coaching

• Skills for Coaching
• Competencies of a Coach
• Communication Skills for Effective Coaching
• EARS listening Model
• Good Habits of Effective Listeners
• Questioning Skills for Coach

Module-4: Coaching Models

• Coaching models – GROW model
• Coaching models – The 7-step problem-solving model
• STIR Model
• PIE models

Module-5: Behavior based Coaching Style

• Learn Caochee’s behavior
• Coaching style based on Coachee’s behavior

Module-6: How to Conduct a Caching Session

• Responsibilities of the coach
• Elements of Good Coaching Session
• Principles of coaching
• Coaching Process
• The coaching session – 7 step approach
• Coaching mistakes to be avoided
• Barriers to effective coaching

Assignment: Final Assignment contains the below seven activities

• Activity-1: Coaching Skills Self-Assessment : Do I Build Rapport Well?
• Activity-2: Coaching Skills Self-Assessment 2: Am I a Good Listener?
• Activity-3: Coaching Skills Self-Assessment 3: Do I Ask Effective Questions?
• Activity-4: Coaching Skills Self-Assessment : Do I Provide Constructive Feedback?
• Activity-5: Coaching Worksheet – GROW  MODEL
• Activity-6: Case for Coaching Application
• Activity-7: Self Assessment as Coach