Certified KPI Specialist [CKPIS] - 15th Batch

By the end of this course, participants will be able to:

• Understand the foundations of performance management and its relationship with KPIs.
• Define, classify, and differentiate between different types of KPIs.
• Align organizational vision, mission, goals, and Key Result Areas (KRAs) with KPIs.
• Apply multiple KPI design frameworks (KRA-based, task-based, Balanced Scorecard, leading vs. lagging, impact formula).
• Develop governance systems for KPI documentation, data collection, and accountability.
• Design and deliver effective KPI dashboards and performance reports.
• Transform KPI data into actionable business insights through analytics.
• Apply predictive and root cause analysis to KPI performance gaps.
• Lead KPI projects from concept to execution with change management principles.
• Build organizational competencies for sustaining a performance-driven culture.

Modules:

M-1: Anatomy of Performance Management
M-2: KPI Chemistry
M-3: KPI Culture
M-4: Result Chain Analysis
M-5: Types of KPI
M-6: Methods for KPI designing
M-7: KPI Documentation & Data Collection
M-8: Role Profiling & Goal Setting
M-9: KPI Measurement & Analytics
M-10: KPI Automaton & Dash Board Designing
M-11: KPI for Business Performance Analysis
M-12: KPI Project Implementation

By the end of this course, participants will be able to:

• Demonstrate a clear understanding of performance management systems.
• Develop SMART and effective KPIs for various organizational functions.
• Cascade vision, mission, and goals into measurable performance indicators.
• Design KPIs using advanced frameworks suitable for strategic and operational levels.
• Establish KPI governance structures ensuring transparency and accountability.
• Create compelling KPI dashboards and reports tailored to stakeholder needs.
• Interpret KPI results and generate business insights to support decision-making.
• Apply advanced analytics to predict performance trends and identify root causes.
• Plan and execute KPI implementation projects with stakeholder engagement.
• Sustain KPI systems through continuous improvement and cultural alignment.

 
This course is accredited by Cambridge Academy of Professionals - UK

Recognition from other Global Institutes:

“WARD is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.”

Features:
Duration: 4 Months
Class: 12 Sessions
Class schedule: Friday 02:00 PM - 04:00 PM GMT
Short Video Material: Not Provided
Mode of Learning: Virtual Class (Via Zoom)

Exam Method:

• Online Written Exam 
• Number of Questions: 05
• Exam Duration: 120 Minutes
• Total Marks: 200
• Pass Mark: 70%

Assignment: 

• 01 Pre-Course Assignment (Learning Purpose)
• 04 Module Wise Assignment
  • Each Assignment Mark: 100
  • Pass Mark: 70%
• 01 Capstone Project 
  • Total Marks: 300
  • Pass Mark: 70%

• "Certified KPI Specialist Cousres' is one of the unique courses inf KPI development & implementation. I have learned to design KPIs, how to implement, monitor, and analyze. Now I am confident to develop KPI based system in my organization without the help of consultant" Samuel Orchard, Head of HR, Multinational Company, Nigeria
• This is a practical work-based course that can make participants confident to design and develop KPI for any organization independently. Md. Ziaul Karim Khan, Manager - HRBP, Navana Group
• It was a very Effective Course that emphasized practical case studies. This course helps to know the nuts and bolts of KPI. Rakibul Hasan, People Development Lead, Corporate HR, Expo Group, Bangladesh
• Completing the Certified KPI Specialist course was an enlightening experience for me. The depth of knowledge shared by the instructors about performance measurement and management was impressive. This course has equipped me with the skills to effectively implement and analyze KPIs within my organization, leading to more strategic decision-making and improved performance. The real-life examples and case studies made the learning process engaging and highly relevant to my work. Head of HR, FMCG, South Sudan
• I cannot recommend the Certified KPI Specialist course highly enough. From the get-go, the course materials were clear, comprehensive, and easy to understand. The interactive sessions and group discussions greatly enhanced my learning experience, allowing me to exchange ideas with peers from diverse industries. This course has not only boosted my confidence but also my credibility within my organization as a go-to person for KPIs and performance management.- Manager-Performance Management, Financial Institution, Ghana

Q: Can I design & Implement KPI based PMS after successful completion of this course?

A: YES, if you can successfully complete the course, you will be able to design and implement KPI based PMS. There are evidence that CKPIS have implemented KPI based PMS in their organization

Strategic Alignment

Linking vision, mission, and goals with KPIs.

Goal Cascading

Ensuring vertical and horizontal alignment of KPIs.

KPI Design

Proficiency in applying frameworks for KPI development

Data Governance

Skills in documentation, collection, and accountability.

Analytics & Insight Generation

Ability to interpret KPI data and derive insights.

Problem-Solving

Identifying root causes and performance gaps.

Decision Support

Translating analytics into strategic recommendations.

Project Management

Designing and executing KPI projects.

Change Management

Driving adoption and overcoming resistance.

Communication & Storytelling

Presenting KPIs through dashboards and reports to influence decisions.