Certified Total Quality Management Professional [CTQMP]-Self Paced

By the end of this program, participants will be able to:

• Understand the Principles of Total Quality Management – Develop a solid understanding of the core principles and frameworks of TQM.
• Apply Quality Improvement Techniques – Learn how to use tools such as Six Sigma and quality costing to improve performance.
• Create a Quality-Oriented Culture – Develop methods to promote a culture of quality and continuous improvement.
• Develop and Implement a Strategic Quality Plan – Learn how to align quality goals with business strategy.
• Enhance Human Resource Development for Quality – Train and motivate employees to support quality initiatives.
• Optimize Quality and Productivity – Develop methods to increase productivity while maintaining quality standards.
• Benchmark Quality Performance – Use benchmarking to compare and improve performance against industry standards.
• Implement and Manage Quality Management Systems – Learn how to create and manage ISO-compliant quality systems.
• Conduct Quality Audits – Develop strategies to evaluate and improve quality performance through audits.
• Align Quality Standards with Global Requirements – Ensure that quality management systems meet international standards and customer expectations.
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Modules:

M-1: Fundamentals of TQM 
M-2: Methods of TQM 
M-3: Quality Culture and Learning
M-4: Leadership for TQM 
M-5: Strategic Quality Planning 
M-6: Human Resource Development and Quality Planning
M-7: Quality and Productivity
M-8: Quality Costing & Benchmarking
M-9: Six Sigma Quality Engineering
M-10: Quality Management System 
M-11: Implementing a Quality Management System
M-12: International Quality Standards
M-13: Quality Audits, and How to Survive them 
M-14: Quality Engineering and Quality Management 
 

Upon completing the program, participants will be able to:

• Design and implement a Total Quality Management framework within an organization.
• Develop a strategic quality plan aligned with business objectives.
• Improve productivity and operational efficiency through quality improvement.
• Use Six Sigma and quality costing methods to measure and enhance performance.
• Establish a culture of quality and continuous improvement within the organization.
• Implement and manage ISO-compliant quality management systems.
• Conduct effective quality audits and improve compliance.
• Develop a quality-focused approach to customer service and satisfaction.
• Use benchmarking to identify and implement industry best practices.
• Improve employee engagement and performance through quality-based leadership.

This program is Validated and Quality Assured by Cambridge Academy of Professionals (CAP) UK. [www.acbrimdgeacademy.uk/]

Features:
Duration: 4 Months
Short Video Materials: Yes
Mode of Learning: Self-Paced

Post Completion:

• Electronic Certificate
• Digital Badge via Credly.com
• Printed Certificate available

Exam Method:

• Number of Exams: 01
• Number of Questions: 02 Written Questions
• Duration: 60 Minutes
• Total Marks: 100
• Pass Mark: 70%

Assignment: 

• Total Assignments: 05
• 01 Pre-Course Assignment (Learning Purpose)
• 03 Class Based Assignment
  • Total Marks: 100
  • Pass Mark: 70%
• 01 Capstone Projects
  • Total Marks: 300
  • Pass Mark: 70%

Name: James Mwangi
Designation: Quality Manager
Country: Kenya
"This course gave me the tools to implement a strategic quality plan and improve overall business performance."

Name: Abigail Mensah
Designation: Operations Manager
Country: Ghana
"The Six Sigma module helped me reduce defects and improve product quality."

Name: David Banda
Designation: Production Manager
Country: South Africa
"Learning about quality audits helped me improve compliance and pass certification."

Name: Sarah Okeke
Designation: Business Consultant
Country: Nigeria
"The benchmarking and quality costing modules gave me the tools to measure and improve performance."

Name: Joseph Kamau
Designation: Supply Chain Manager
Country: Tanzania
"The leadership and human resource development modules helped me build a quality-focused team."

• Total Quality Management (TQM)
  • Proficiency in designing and implementing TQM frameworks.
• Six Sigma and Quality Improvement
  • Skill in using Six Sigma and other quality tools to reduce defects and improve performance.
• Strategic Quality Planning
  • Ability to create and execute a strategic plan for quality management.
• Quality Costing and Benchmarking
  • Competence in measuring the cost of quality and comparing performance against industry standards.
• Quality Culture Development
  • Skill in creating a culture of continuous improvement.
• Quality Management Systems
  • Expertise in developing and managing ISO-compliant quality systems.
• Audit and Compliance
  • Competence in conducting quality audits and ensuring regulatory compliance.
• Leadership and Human Resource Development
  • Ability to train and motivate employees to support quality initiatives.