Certified Sales Professional [CSP] Self Paced

• Introduce the fundamental principles of corporate sales and account management.
• Develop the ability to analyze customer needs and craft tailored sales plans.
• Equip participants with skills in emotional intelligence to enhance sales effectiveness.
• Provide insights into key account management and client relationship building.
• Explore the lifecycle of a salesperson and strategies for sustained success.
• Train participants in sales analytics and reporting for data-driven decision-making.
• Enhance skills in managing sales calls and customer interactions effectively.
• Develop sales competencies aligned with 21st-century selling techniques.
• Introduce best practices for showroom sales and retail territory management.
• Prepare participants to lead sales initiatives and achieve organizational objectives.

Modules:

M-1: Corporate Sales Essentials

M-2: Customer Analysis & Sales Planning

M-3: Emotional Intelligence for Sales Success

M-4: Key Account Management

M-5: Life Cycle of a Sales Person

M-6: Sales Analytics & Reporting

M-7: Sales Call Management

M-8: Sales Competencies for 21st Century Selling

M-9: Show Room Sales Management

M-10: Territory Management & Retail Sales Essentials

• Upon completing this course, participants will be able to:
• Explain the core concepts and strategies of corporate sales.
• Conduct customer analysis to identify needs and preferences.
• Design and implement effective sales plans based on data and insights.
• Utilize emotional intelligence to build trust and rapport with clients.
• Manage key accounts to drive customer satisfaction and retention.
• Analyze sales performance using advanced analytics and reporting techniques.
• Handle sales calls with professionalism and achieve desired outcomes.
• Apply contemporary sales competencies to adapt to changing market demands.
• Optimize retail and showroom sales operations to enhance customer experience.
• Lead and mentor sales teams to achieve organizational sales targets.

This program is Validated and Quality Assured by Cambridge Academy of Professionals (CAP) UK. [www.acbrimdgeacademy.uk/]

Features:
Duration: 4 Months
Short Video Materials: Yes
Mode of Learning: Self-Paced

Exam Method:

• Number of Exams: 01
• Number of Questions: 03 Written Questions
• Duration: 60 Minutes
• Total Marks: 100 
• Pass Mark: 70%

Assignment:

• Total Assignments: 06
• 01 Pre-Course Assignment (Learning Purpose)
• 04 Class Based Assignment
  • Total Marks: 100
  • Pass Mark: 70%
• 01 Capstone Projects
  • Total Marks: 300
  • Pass Mark: 70%

Name: John Mwangi
Designation: Sales Executive
Country: Kenya
"The Certified Sales Professional course helped me sharpen my sales skills and understand the psychology behind customer decision-making. The strategies I learned have increased my closing rates significantly. This course is perfect for anyone in sales!"

Name: Bongiwe Dlamini
Designation: Key Account Manager
Country: South Africa
"This course provided a fresh perspective on sales techniques and relationship management. The focus on building trust with clients and handling objections was particularly valuable. I now feel more confident in my ability to achieve my sales targets."

Name: Kwesi Asare
Designation: Business Development Officer
Country: Ghana
"The CSP course exceeded my expectations. It provided practical tools and frameworks for prospecting, negotiating, and closing deals. The African market-specific examples made it even more relevant to my daily work. Highly recommended!"

Name: Fatou Diarra
Designation: Sales Manager
Country: Senegal
"The Certified Sales Professional course transformed how I approach sales. From understanding customer needs to crafting compelling pitches, the training was comprehensive and practical. The modules on sales analytics were a game-changer for my team."

Name: Innocent Banda
Designation: Territory Sales Representative
Country: Zambia
"This course gave me the skills to improve my sales performance and manage client relationships effectively. The hands-on approach and actionable tips made it easy to implement what I learned immediately. I’m already seeing great results!"

• 10 Practical Focus Module
• 01 Reference Book
• Post Completion:
  • Electronic Certificate
  • Digital Badge via Credly.com
  • Printed Certificate available

• Customer Analysis and Planning:
  • Ability to assess customer needs and craft effective sales strategies.
• Emotional Intelligence:
  • Proficiency in managing emotions and building strong client relationships.
• Sales Analytics Expertise:
  • Skills to analyze sales data and use insights for decision-making.
• Key Account Management:
  • Competence in handling and growing relationships with high-value clients.
• Sales Call Management:
  • Expertise in conducting sales calls and navigating customer interactions effectively.
• Retail and Showroom Sales Management:
  • Knowledge of optimizing operations and customer experience in retail settings.
• Sales Leadership:
  • Capability to lead sales teams and drive organizational sales success.
• Territory Management:
  • Skills in managing sales territories to maximize market coverage and revenue.