Certified KPI Specialist [CKPIS]

By the end of this course, participants will be able to:

• Understand the foundations of performance management and its relationship with KPIs.
• Define, classify, and differentiate between different types of KPIs.
• Align organizational vision, mission, goals, and Key Result Areas (KRAs) with KPIs.
• Apply multiple KPI design frameworks (KRA-based, task-based, Balanced Scorecard, leading vs. lagging, impact formula).
• Develop governance systems for KPI documentation, data collection, and accountability.
• Design and deliver effective KPI dashboards and performance reports.
• Transform KPI data into actionable business insights through analytics.
• Apply predictive and root cause analysis to KPI performance gaps.
• Lead KPI projects from concept to execution with change management principles.
• Build organizational competencies for sustaining a performance-driven culture.

Modules: 

M-1: Anatomy of Performance Management
M-2: Introduction to KPI
M-3: Result Chain Analysis
M-4: Methods for KPI designing
M-5: KPI Documentation & Data Collection
M-6: Role Profiling & Goal Setting
M-7: KPI Measurement & Analytics
M-8: KPI Automaton & Dash Board Designing
M-9: KPI for Business Performance Analysis
M-10: KPI Project Implementation

By the end of this course, participants will be able to:

• Demonstrate a clear understanding of performance management systems.
• Develop SMART and effective KPIs for various organizational functions.
• Cascade vision, mission, and goals into measurable performance indicators.
• Design KPIs using advanced frameworks suitable for strategic and operational levels.
• Establish KPI governance structures ensuring transparency and accountability.
• Create compelling KPI dashboards and reports tailored to stakeholder needs.
• Interpret KPI results and generate business insights to support decision-making.
• Apply advanced analytics to predict performance trends and identify root causes.
• Plan and execute KPI implementation projects with stakeholder engagement.
• Sustain KPI systems through continuous improvement and cultural alignment.

 
This course is Validated and Quality Assured by Cambridge Academy of Professionals - UK

Recognition from other Global Institutes:

"The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.“

 
“WARD is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.”

“This program is valid for 24 recertification points for APTD & CPTD of Association for Talent Development USA

Features:

Duration: 02 Days
Class schedule: 11th, & 12th February, 2025.
Venue: Novotel, Singapore.

Post Completion:

• Electronic Certificate
• Digital Badge via Credly.com
• Printed Certificate available

Exam Method:

• Number of Exams: 01
• Number of Questions: 5 Written Questions
• Duration: 120 Minutes
• Total Marks:200
• Pass Mark: 70%

Assignment: 

• Total Assignments: 05
• 01 Pre-Course Assignment (Learning Purpose)
• 03 Class Based Assignment
  • Total Marks: 100
  • Pass Mark: 70%
• 01 Capstone Projects
  • Total Marks: 300
  • Pass Mark: 70%

Strategic Alignment

Linking vision, mission, and goals with KPIs.

Goal Cascading

Ensuring vertical and horizontal alignment of KPIs.

KPI Design

Proficiency in applying frameworks for KPI development

Data Governance

Skills in documentation, collection, and accountability.

Analytics & Insight Generation

Ability to interpret KPI data and derive insights.

Problem-Solving

Identifying root causes and performance gaps.

Decision Support

Translating analytics into strategic recommendations.

Project Management

Designing and executing KPI projects.

Change Management

Driving adoption and overcoming resistance.

Communication & Storytelling

Presenting KPIs through dashboards and reports to influence decisions.