Coaching Skills for Managers

Overview of the Program:

Coaching & Mentoring are very vital tool for todays Manager. These helps manager to develop, to stimulate and to retain employees in the organization. These are very important and widely used methods for getting best output from team members.

In this course you will find essential contents of Coaching. Also will find some practical Exercise and Self Assessment part which will assure application of learning. After successfully completing this course any Manager will be confident in coaching for their team members.

Major Discussion Areas

Module-1: Basic about Coaching & Mentoring

• Concept of Coaching
• Importance of coaching
• Benefits of Coaching
• Difference between Coaching & Mentoring
• When to use what
• Typical issues addressed in coaching session

Module-2: Becoming a Coach

1. Characteristics of good coach
2. Personal qualities of a coach
3. Role of a Coach
4. Boss vs Coach

Module-3: Competencies for Coaching

• Skills for Coaching
• Competencies of a Coach
• Communication Skills for Effective Coaching
• EARS listening Model
• Good Habits of Effective Listeners
• Questioning Skills for Coach

Module-4: Coaching Models

• Coaching models – GROW model
• Coaching models – The 7-step problem-solving model
• STIR Model
• PIE models

Module-5: Behavior based Coaching Style

• Learn Caochee’s behavior
• Coaching style based on Coachee’s behavior

Module-6: How to Conduct a Caching Session

• Responsibilities of the coach
• Elements of Good Coaching Session
• Principles of coaching
• Coaching Process
• The coaching session – 7 step approach
• Coaching mistakes to be avoided
• Barriers to effective coaching

Assignment: Final Assignment contains the below seven activities

• Activity-1: Coaching Skills Self-Assessment : Do I Build Rapport Well?
• Activity-2: Coaching Skills Self-Assessment 2: Am I a Good Listener?
• Activity-3: Coaching Skills Self-Assessment 3: Do I Ask Effective Questions?
• Activity-4: Coaching Skills Self-Assessment : Do I Provide Constructive Feedback?
• Activity-5: Coaching Worksheet – GROW  MODEL
• Activity-6: Case for Coaching Application
• Activity-7: Self Assessment as Coach