Certified Soft Skills Trainer [CSST]-Self Paced

• Provide participants with a thorough understanding of essential soft skills and their importance in the workplace.
• Equip participants with techniques to enhance communication and interpersonal relationships.
• Develop the ability to teach emotional intelligence and its application in professional settings.
• Train participants to foster problem-solving and decision-making capabilities.
• Teach business etiquette and professional manners for fostering positive interactions.
• Provide strategies for conflict management and negotiation in the workplace.
• Enhance participants' skills in building self-confidence and adopting a growth mindset.
• Explore methods for promoting health, wellness, and stress management.
• Equip participants with effective presentation and public speaking techniques.
• Train participants in coaching and mentoring to inspire growth and continuous improvement in others.

M-1: Concept of Learning, Development & Training

M-2: Steps in Training Process

M-3: Facilitation Skills

M-4: Return on Investment of Training

M-5: Effective Business Communication Skills

M-6: Emotional Intelligence

M-7: Problem Solving & Decision Making.

M-8: Business Manners and Etiquette

M-9: Conflict Management & Negotiation

M-10: Self-Confidence & Growth Mindset.

M-11: Health and Wellness.

M-12: Presentation Skills & Public Speaking

M-13: Time Management

M-14:  Stress Management

M-15:  Art of Conversation

M-16:  Coaching & Mentoring

By completing this course, participants will:

• Demonstrate expertise in soft skills training, including communication, conflict management, and decision-making.
• Deliver engaging and impactful training sessions tailored to different organizational needs.
• Teach emotional intelligence principles to enhance workplace relationships.
• Facilitate problem-solving and decision-making workshops effectively.
• Train individuals and teams in professional etiquette and business manners.
• Guide participants in managing stress, time, and work-life balance.
• Use coaching and mentoring techniques to inspire personal and professional development.
• Foster a growth mindset and self-confidence in trainees.
• Promote health and wellness as part of a holistic training approach.
• Create impactful presentations and deliver public speaking sessions with confidence.

This program is validated and Quality Assured by American Society for Trainers and Coaches (ASTC-USA) [www.astc.us.com]

Features:
Duration: 4 Months
Video Materials: Yes
Mode of Learning: Self-Paced

Assignment:

• 01 Pre-Course Assignment (For Learning Purposes)
• 03 In-Course  Assignments
  • Each Assignment Mark: 100 
  • 70% Passing Mark
• 01 Capstone Project
  • Total Mark: 300 
  • 70% Passing Mark 

Name: Joseph Otieno
Designation: Corporate Trainer
Country: Kenya
"The Certified Soft Skills Trainer course equipped me with effective tools to design and deliver impactful soft skills training. The modules on communication and emotional intelligence were particularly insightful. I’ve already seen improvements in my training sessions!"

Name: Thandiwe Dlamini
Designation: Learning and Development Specialist
Country: South Africa
"This course was a game-changer for my career. It provided practical techniques to engage learners and ensure retention of soft skills concepts. The emphasis on understanding different learning styles was especially helpful in creating personalized training programs."

Name: Kwame Mensah
Designation: Training Coordinator
Country: Ghana
"The CSST course exceeded my expectations. It gave me a structured approach to developing and delivering soft skills workshops. The real-life scenarios and role-playing exercises made the training highly engaging and effective."

Name: Amina Bello
Designation: HR Trainer
Country: Nigeria
"This course transformed how I deliver training programs. The focus on building interpersonal and leadership skills for trainees was incredibly relevant. I now feel more confident in coaching employees to improve their workplace performance."

Name: Tinashe Moyo
Designation: Leadership Development Trainer
Country: Zimbabwe
"The Certified Soft Skills Trainer course provided me with the tools to make my sessions more interactive and impactful. The modules on conflict resolution and team building were particularly valuable for my leadership training programs. Highly recommended!"

Exam Method:

• Number of Exams: 01
• Number of Questions: 50 MCQ Questions
• Duration: 60 Minutes
• Total Marks: 100 
• Pass Mark: 70%

• 16 Practical Focus Module
• Post Completion:
  • Electronic Certificate
  • Digital Badge via Credly.com
  • Printed Certificate Available
  • Printed Transcript Available

Soft Skills Expertise

Proficiency in understanding and teaching essential soft skills for professional growth.

Training Design and Delivery

Ability to design engaging, interactive, and tailored training sessions for diverse audiences.

Emotional Intelligence and Communication

Skills to teach and model effective communication and emotional intelligence.

Coaching and Mentoring

Expertise in guiding and inspiring individuals through personalized coaching and mentoring.

Conflict and Stress Management

Competence in training others to manage conflicts and stress effectively in professional environments.

Public Speaking and Presentation Skills

Ability to deliver compelling presentations and public speaking sessions confidently.

Time and Self-Management

Proficiency in teaching strategies for time management, self-confidence, and personal development.

Holistic Wellness Advocacy

Capability to integrate health, wellness, and growth mindset concepts into training programs.