Professional Diploma in Total Quality Management [PDTQM]-Self Paced

Objectives:

• Understand TQM Fundamentals: Equip participants with foundational knowledge of total quality management, including quality culture, methods, and leadership for TQM.
• Enhance Quality Planning and Productivity: Teach strategies for strategic quality planning, human resource development, and productivity improvement through quality initiatives.
• Implement Six Sigma for Quality Management: Introduce Six Sigma concepts, reliability, root cause analysis, and quality engineering to drive quality improvement.
• Apply Lean and 5S Techniques: Provide insights into Lean principles, 5S methodologies, waste management, and tools like spaghetti diagrams for quality management.
• Develop Quality Management Systems: Teach the principles of quality management systems, implementation techniques, and adherence to international quality standards.
• Conduct Quality Audits: Introduce quality auditing processes, including internal auditing, participative audit systems, and strategies to manage audit processes.
• Explore Quality Engineering: Provide knowledge on quality engineering principles, objectives, quality control, and quality assurance practices.
• Focus on Process Improvement Management: Teach methods and tools for continuous process improvement, emphasizing both manufacturing and service process enhancements.

Units & Modules: 

U-1: Introduction to Total Quality Management
M-1: Fundamentals of TQM
M-2: Methods of TQM
M-3: Quality Culture and Learning
M-4: Leadership for TQM

U-2: Quality Planning & Productivity Improvement
M-5: Strategic Quality Planning
M-6: Human Resource Development and Quality Planning
M-7: Quality and Productivity
M-8: Quality Costing & Benchmarking

U-3: Six Sigma for Quality Management
M-9: Introduction to Six Sigma
M-10: Introduction to Reliability & Six Sigma
M-11: Root Cause Analysis
M-12: Six Sigma Quality Engineering

U-4: Lean & 5 S for Quality Management
M-13: Introduction to 5 S
M-14: Waste Management
M-15: Introduction to Lean
M-16: Spaghetti diagram

U-5: Quality Systems
M-17: Quality Management System
M-18: Implementing a Quality Management System
M-19: International Quality Standards
M-20: Quality Management System

U-6: Quality Auditing
M-21: Introduction to Internal Auditing
M-22: Internal Quality Auditing
M-23: A Participative Quality Audit System
M-24: Quality Audits, and How to Survive Them

U-7: Quality Engineering
M-25: Introduction to Quality Engineering
M-26: Objective of Quality Engineering
M-27: Quality Engineering and Quality Management
M-28: Quality Control Quality Assurance

U-8: Process Improvement Management
M-29: Process Improvement
M-30: Tools for Process Improvement
M-31: Continuous Process Improvement
M-32: Service Process Improvement

Features:
Duration: 6 Months
Modules: 32
Short Video Materials: Yes
Mode of Learning: Self-Paced

Post Completion:

• Electronic Certificate
• Digital Badge via Credly.com
• Printed Certificate available

Exam Method:
Number of Exams: 08 (Each unit has One Exam)

• Number of Questions: 20 MCQ Questions + 2 Written Questions (Each Exam)
• MCQ Question Mark: 2 * 20=40
• Written Question Mark: 30 * 2= 60
• Exam Duration: 60 Minutes
• Total Marks: 100 (Each Exam)
• Pass Mark: 50%

Assignment: 

• Total Assignments: 
• 1 Pre-Course Assignment (Learning Purpose)
• 1 Capstone Projects
  • Each Assignment Marks: 300
  • Pass Mark: 50%