Master Training: Developing HIGH Performance TEAM

Major areas to be covered:

Details:

Introduction about Program:

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

This three-day workshop will help you teach participants how to:

• Identify different types of teams.
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
• Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
• Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
• Develop strategies for dealing with team conflict and common problems.
• Understand how action planning and analysis tools can help your team perform better.

Brief about the documents included in the Package:

• Instructor’s Guide: Contains all textbook information plus this preface, icebreakers, activities, delivery tips, and more!
• Participant’s Workbook: Contains material explanations covered in the workshop along with exercise and activity details
• Self-study Guide: Contains details of topics covered in the workshop for self understanding.
• Pre-Assignment: Task for participants to complete before the workshop to get them thinking about the learning that will take place.
• PowerPoint Slides: PowerPoint presentation highlighting talking points in the course.
• Quick Reference Guide: Two-page cheat sheet of tips and facts covered in the course.
• Outline: Word document that outlines the overview and objectives of the course and summarizes each session to be covered.
• Exercise & Activities: Contain different exercises and activities to ensure learning as well as energizing the delegates.
• Guideline to run exercises: In the Instructor’s guide you will find all detail guideline to run exercises and activities.
• Session Plan: Contains time wise session plan.
• Course Evaluation: Contains some standard and course related question to evaluate the course.
• Personal Action Plan: Contain a format where Participants can prepare Personal Action Plan for applying learning from the program.

Brief about Contents:

Course Overview: You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Organizations Today: To begin the day, we will look at how changes in organizations have affected teams.

Types of Teams: During this session, we will define the word “team.” We will also look at some different team models, including traditional teams, task forces, and virtual teams.

Team Norms: In this session, participants will establish some team norms: ground rules that a team can use to help them work together.

The TORI Team Building Model: One way of looking at team development is the TORI model. Participants will experience this model through a fun exercise.

Beckhart’s Activities: In 1972, Richard Beckhart said that there are four activities a group should perform on a regular basis if they desire to grow into a team. Since researchers today still agree on these four activities, we will spend some time exploring each activity.

The Four Stages of Team Development: Every group of people, whether they are a team or just a group working together, grows and evolves. We will spend this session looking at Bruce Tuckman’s five stages of team development: forming, storming, norming, performing, and adjourning.

Characteristics of Great Teams: The 12 characteristics of effective teams were developed by Glenn Parker, who has devoted his whole life’s work to studying teams. We will discuss the first four characteristics in this session.

Civilized Disagreements and Consensus: This session will focus on the next two characteristics: civilized disagreements and consensus decisions.

Open Communication: Next, participants will learn tips for open team communication, Parker’s seventh characteristic of effective teams.

Clear Roles and Assignments: This session is all about Parker’s eighth characteristic.

Shared Leadership: This session is all about Parker’s ninth characteristic. Participants will also explore shared leadership through a fun activity.

Team Player Types: During this session, participants will score their pre-assignment. Participants will then work in small groups to discuss the strengths and weaknesses of their team player style. This will address the final three characteristics of effective teams.

The Trust/Relationship Model: In this session, participants will look at how trust impacts relationships through a lecture and small group work.

Lateral and Vertical Thinking: This session will examine two types of thinking: lateral and vertical. We will also look at how these thinking models affect creativity.

Creative Team Thinking : During this session, participants will discuss various creative thinking methods, including brainstorming and brainwriting. They will also discuss Edward De Bono’s six thinking hats.

Team Shaping Factors: First, participants will discuss the four factors that shape a team during a lecture. Then, participants will apply the knowledge to a case study.

Solving Problems: Team problem solving needs a three-phase approach: problem identification, decision making, and planning and organizing. We will look at this model through a combination of lectures and group work.

Interventions for Team Leaders: This session will look at some common problems that teams face and some recommended solutions.

Resolving Conflict: Solving conflict in a positive way is key for building a strong team. This session will look at tips for resolving conflict. Participants will also take part in a role play to demonstrate the concepts learned.

SWOT Analysis: Performing an analysis of the team’s strengths, weaknesses, opportunities, and threats can be a great tool for development. We will discuss how to perform such an analysis, and then participants will work in small groups to complete a case study.

Developing Team Action Plans: To wrap up the course, we will look at some planning tools that teams can use to help them grow and improve, including improvement plans and action plans.

Workshop Wrap-Up: At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Certification:

Certificate of achievement: Delegates need to qualify [70% marks] in the exam to get Certificate of Achievement. As this course is endorsed by International Professional Accreditation Council [IPAC], the certificate will also contain the endorsed logo of IPAC. No additional fee is required for exam or certification.

Copyright

All rights reserved world-wide under International Bangladesh copyright agreements. No part of this document can be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of World Academy for Research & Development [WARD]. Only the delegate who purchased this licensed version [one license] can use for his or her self-development purpose or can use in training programs to be facilitated by the respective license holder.

Courseware Version: 3.0